Users reported 44% of the issues with the app, 29% on the website, and 27% with a server connection issue. You can see exactly when the spike happened on Instagram in the chart below, DownDetector reported. People Began Reporting Issues with All Three Platforms at the Same TimeĭownDetector reported a spike in issues for all three platforms just before 12 p.m. They’ll likely operate slowly for some time before the platforms are stable again, experts warned. As of early Monday evening, some people were beginning to see the social media platforms back online. The good news is that there may be some positive signals of a fix beginning to come in. However, it’s possible it could take some time to fix the issues if servers are involved. Both Facebook and Instagram have said they are working on the problem. The issue appears to be widespread, as people are reporting problems around the world. A 5xx error message appears on Instagram’s website, which points to a server issue. People are sharing that they’ve encountered errors, including a “something went wrong” message, when they try to access the platforms. Thousands of users are reporting that Facebook, Instagram, and WhatsApp have all crashed. Facebook, Instagram, and WhatsApp users are reporting issues.
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